MS 732

English in the Office

Zielgruppe

Office professionals with a solid foundation in English.

Inhalt und Ziele

This two-day seminar offers practical, confidence-building English for everyday office situations. Suitable for participants with an intermediate to advanced level of English, it focuses on the core skills needed to communicate clearly and professionally on the phone, by e-mail, and in person.

You will:

• Refresh and expand vocabulary for everyday office communication
• Practise effective e-mail writing using helpful phrases and templates
• Discover how AI tools like ChatGPT can support clearer writing and language learning
• Revisit and strengthen key telephone skills (messages, appointments, problem-solving)
• Improve fluency in small talk, giving advice, and navigating everyday conversations
• Gain confidence in real-world communication scenarios

Lernmethode

Highly interactive and dynamic.
Includes role-plays, pair work, group tasks, scenario-based practice, and multisensory learning techniques. Emphasis is on speaking, participation, and learning by doing.

Trainer

BA Deborah Ingram

Zeit und Ort

Seminarnummer:

MS 732

Trainingsform:

Präsenz

Dauer:

2 Tag(e) (16 Stunden)

Termin:

12.10.2026 - 13.10.2026

Stundenplan:

12.10.2026: 09:00 - 17:00
13.10.2026: 09:00 - 17:00

Ort:

Verwaltungsakademie des Bundes

Organisation

Seminarleitung:

Pemmer Evelin

Sekretariat:

Haag Nedeljka