MS 732

English in the Office

Zielgruppe

Office personnel with a good foundation of Basic English

Inhalt und Ziele

This seminar is suitable for all with an intermediate or advanced level of English with basic competency in Office English. In addition, it is the follow-up course for participants of MS 702 “English on the Phone and in the Office” who want to learn more! More practice. More telephoning. More speaking.

The aim of the seminar is to improve competency on the phone, in e-mail and when speaking in person. It offers an opportunity to expand your vocabulary, learn new skills and get talking again.

• A selection of e-mails and correspondence to help you in your job.
• Telephoning in the office—a brush up and expansion of skills: practice with the basics, taking and leaving messages, arranging appointments and dealing with difficulties.
• Getting and giving information, advice and recommendations.
• Small talk and correct conversation—how to be polite and know what to say.
• Organising people, schedules and managing events.

Lernmethode

Interactive seminar with focus on speaking, role-plays, small and whole group work, simulations, scenarios and multi-sensory learning

Trainer

Ingram Deborah, BA

Zeit und Ort

Seminarnummer:

MS 732

Trainingsform:

Präsenz

Dauer:

2 Tag(e) (16 Stunden)

Termin:

03.10.2024 - 04.10.2024

Stundenplan:

03.10.2024: 09:00 - 17:00
04.10.2024: 09:00 - 17:00

Ort:

Verwaltungsakademie des Bundes

Organisation

In Verantwortung von:

Hütterer Katrine, Mag.

Sekretariat:

Haag Nedeljka